Frequently Asked Questions (FAQ)

A preset is a filter you can apply to your own photo. With just one click, you
instantly apply a custom photo edit.

After purchasing a preset, you’ll receive an email with a download link. From that
link, you can download all the files. The files include .dng for iPhone and
.xmp for desktop and Android.

You can use the presets with the free Lightroom app, available for both Android and iOS.

Yes, the mobile version of Lightroom is and will remain free. There is a paid version, but you don't need it to use the presets or edit
your photos.

Yes!
You can download our step-by-step installation guides here.

Sometimes the download email ends up in your spam folder. Please double-check there. If you still haven’t received anything, contact us directly.

If your phone doesn’t open the files directly, try going to your Files or
Downloads folder. You should see folders containing your presets, which are in
a ZIP file. You’ll need to unzip this file before use. Check the installation (Android PDF) guide for a step-by-step walkthrough on how to open a ZIP file.